Referral Program

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Referral & Agent Program

The highest compliment you can give us is the referral of a new client.

Our common client scenarios:

  • Expanding or relocating their network and needs flexible scalability
  • Looking to migrate from storing data on hardware to the cloud
  • Looking for Business Continuity/Disaster Recovery options/ Off site data Hosting
  • Having network reliability issues
  • Worried about data security or compliance issues
  • Wasting precious office space storing server equipment

We always believe that the true strength of a company is their loyal client base, and getting a referral from them is always a sign of trust and building relationships.

  • We value your recommendation and want to reward you for helping us spread the word about Server Colocation UK - as your datacenter of choice !!
  • We have developed a referral program that makes it easy for you to help us offer our servers to more and more organization like yours.
  • When your referral is received, we will contact the business to schedule a meeting. If qualifying product or services are purchased as a result of the referral, you may be eligible to receive a lump sum amount of up to £ 200 or credit voucher en-cashable in your upcoming invoices payments.

For additional questions, email us at info@servercolocation.uk.

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Company you are referring:

Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.
The data center is fully owned and managed by Data center plus, giving us the flexibility to work with our customers requirements and provide unrivaled levels of support.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0800 861 1101 or emailing info@servercolocation.uk.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at info@servercolocation.uk.

Support

If you are experiencing issues with your server, we recommend that the first you do is to raise a support ticket with our support team.
This can be done by sending an email to info@servercolocation.uk.
Alternatively, if the matter is time sensitive, feel free to give us a call on 0800 861 1101 and select the option for Support.
We have a 30 minute SLA response time to any ticket raised.

Remote hands cover requests made within office hours.
Our Remote Hands service covers assistance with the following items:
– Server reboots
– CDROM connect/disconnect
– Cable checks and moving network cables.
– Checking/relaying diagnostics information back to the customer.
If you require services outside of the above (for example, installation of software), we can provide this as part of our Additional Services, which is chargeable. Please contact your account manager or our helpdesk for further information.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work

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