Physical Security (24 / 7)

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Security 24 X 7 - Equals Peace of Mind

We are providing stringent physical security to Our Data center servers, We are following the latest practices which include traditionally equipped locked doors, biometric scans, video surveillance, and access cards. Our Security professionals implement these measures using strong solutions.

Nature of threat protection:

At Server Colocation, we protect from various threats which include, but not limited to:

  • All types of physical security problem
  • Viruses
  • Outside attacks
  • Human errors

Plans to provide physical security:

Our well-trained experts at the Colocation data center are proficient enough to implement the right physical security 24/7. We create major security that help us demonstrate all the above-mentioned risks and reduce the possibility of different harmful impacts on All IT assets and servers.

In order to reduce all the threats, we have empowered our IT administrators in the colocation center who create different advance physical security plans to provide access to servers to authorized personnel only. This rigid and efficient approach would simply limit the nature of access available to all the users who offer a great level of control to the administrators.

Why Choosing Server Colocation?

Besides different tampering issues and physical threats, a proper security solution would also include the great protection of your IT assets and valuable servers from all types of accidental damages and spillage. We have also incorporated a rack-based server environment that involves the use of a 'crash cart' to solve all types of minor and major problems.

Such as a helpful cart holding the keyboard, mouse and video display. In case if your server crashes, our professional experts and technicians will carefully identify the faults in your server, plug in the crash cart and then take the charge of local control of a server.

With our data center colocation services, we are responsible to provide the best, comfortable and secure environment where you can trust the security of your system. If you are not choosing a reliable server environment, you may experience some major support costs that will arise from reduced productivity; and high risks of Data Loses.

Our colocation server hosting experts have been facing the highest growth in an amazingly controlled infrastructure. Our access will only be restricted to registered users. Our data centers get an increase in size and present at different geographic locations in the UK. If you are an authorized user, you will enter & exit using some special access cards and through biometric scanning. We have been using video surveillance cameras as well which are helping us in monitoring activities in different parts of the data center.

Get a free quote:

Would you like to reduce the cost of your Server Hosting and data center? If so, get a free quote from our reliable professionals and let them handle all the queries.

Just ask our 24/7/365 Support Team. Always available to help.

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Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.
The data center is fully owned and managed by Data center plus, giving us the flexibility to work with our customers requirements and provide unrivaled levels of support.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0800 861 1101 or emailing info@servercolocation.uk.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at info@servercolocation.uk.

Support

If you are experiencing issues with your server, we recommend that the first you do is to raise a support ticket with our support team.
This can be done by sending an email to info@servercolocation.uk.
Alternatively, if the matter is time sensitive, feel free to give us a call on 0800 861 1101 and select the option for Support.
We have a 30 minute SLA response time to any ticket raised.

Remote hands cover requests made within office hours.
Our Remote Hands service covers assistance with the following items:
– Server reboots
– CDROM connect/disconnect
– Cable checks and moving network cables.
– Checking/relaying diagnostics information back to the customer.
If you require services outside of the above (for example, installation of software), we can provide this as part of our Additional Services, which is chargeable. Please contact your account manager or our helpdesk for further information.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work

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