24 Hours Access

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24 Hours Access

We take care of your servers while you take care of your business!

Managing a server efficiently is a time consuming process that cannot be handled by a person if he owns a business. Whether you are a newbie or an expert professional, you need to focus on your business more than anything else.  That’s why it’s important to find a solution that manages your server efficiently. At Server Colocation, we are here to provide 24 hours access to your server so you can manage the things efficiently from any part of the world.

 

Server management and monitoring:

We are responsible to manage your servers efficiently and monitor the things to provide complete access to your servers every day. Our professionals are also responsible to restore failed access and keep your systems updated. We offer quick responses to all the alerts and notifications and take immediate actions to make things better. We also offer performance tuning, security monitoring and regular server updates.

 

24 hours solution in most competitive rates:

At Server Colocation, we offer 24 hours access solutions in most competitive rates that can help you connect with our professional support engineers and discuss all the related issues about server handling. Moreover, we have developed different strategies to innovate and provide maximum security and support to your servers. To deal with all such issues, our team of experts is available to offer complete access to your servers so you can manage the things more easily and efficiently.

 

Our Promise:

Our team at Server Colocation is committed to providing the best access solutions and go extra mile every single day even 24 hours to provide you and the customers the most ideal and reliable working experience, So they can share and discuss all the queries and issues about the server. We are here to guide and fulfill the requirement every time of the day.

 

Best engineering solutions:

Our team is committed to providing the most reliable and ideal engineering solutions that keep your business fast, stable and connected.

 

Unlimited server support:

We provide unlimited server support within minutes and to get additional support, you can consult with the professionals 24 hours a day.

 

Our Team is available 24 hours:

At Server Colocation, Our professional support engineers are available 24 hours a day and work tirelessly to transform your business solutions. We leverage our decades of experience to provide best support and assistance as we have a vast group of team members who have great knowledge in handling everything. They can offer hassle free support every time to comfort your business.

 

Need help right now?

We have got you covered with our most reliable, authentic and ideal solutions that can provide 24 hours assistance and access to your server. So whether you are working from a different city or country, our experts will be there to guide you and provide easy and user friendly access to your secure server area. Just Contact Our Professionals Today and Get Your Free Quote for more streamlined operations.

Just ask our 24/7/365 Support Team. Always available to help.

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Colocation FAQs

About Server Colocation UK

Our servers are located in our own data center which is located in Derby, United Kingdom.
The data center is fully owned and managed by Data center plus, giving us the flexibility to work with our customers requirements and provide unrivaled levels of support.

Our data center is located next to Mansfield Road, Derby, UK. We are very accessible.
Our address is: Suite 18, Parker House, Mansfield Road, Derby, DE21 4SZ

Tour of our data center facilities is reserved for customers who are looking for colocation services with Data center plus.
If you would like to visit the data center, we must receive at least 24 hours notice.
You will also require to bring a form of ID in the form of a passport or driving license. We cannot allow anyone into the data center failing these requirements.

If you would like to place an order please contact us directly.
You can contact our sales team directly on 0800 861 1101 or emailing info@servercolocation.uk.
If you are an existing customer, log in to the site and simply check out after selecting your new service and proceed to payment options. The details of your new service will be added to your account portal.
If you are placing an order that is an upgrade to your existing one, get in touch with your account manager or raise a support ticket at info@servercolocation.uk.

Support

If you are experiencing issues with your server, we recommend that the first you do is to raise a support ticket with our support team.
This can be done by sending an email to info@servercolocation.uk.
Alternatively, if the matter is time sensitive, feel free to give us a call on 0800 861 1101 and select the option for Support.
We have a 30 minute SLA response time to any ticket raised.

Remote hands cover requests made within office hours.
Our Remote Hands service covers assistance with the following items:
– Server reboots
– CDROM connect/disconnect
– Cable checks and moving network cables.
– Checking/relaying diagnostics information back to the customer.
If you require services outside of the above (for example, installation of software), we can provide this as part of our Additional Services, which is chargeable. Please contact your account manager or our helpdesk for further information.

Support for hardware failure is 24/7/365 on our Managed Servers.
Most failed hardware components can be replaced within 1 hour (during office hours and subject to parts being in stock.
Office Hours: 08:30 – 18:00

Emergency support work

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